Unlike other suppliers, Remote Care goes beyond a one-way system. Information can directly be obtained from your devices, enabling us to get meter readings on demand and check the latest status reports online. Remote Care actually encompasses six branded services, some of which are already available.
Remote Care enables us not only to keep track of a specific device’s performance, but also to monitor maintenance trends for a range of equipment including copiers, printers, scanners and other office automation solutions. Automatically fed back to manufacturers’ R&D labs, this trend information helps evaluate overall equipment performance. Read more about Remote Care services or refer to the attached brochure.
Today’s digital world requires high quality and high-tech maintenance support. Konica Minolta has embraced this challenge, integrating new technologies into the client service delivery process – the result is Remote Care. Contact us today for more information about Remote Care and how this service can help you.